Kolkata traders searching for the best WhatsApp marketing software in Kolkata usually meet two very different kinds of product under one label. Some drive an ordinary handset through a QR-linked browser tab; KaamGPT's WhatsApp Business API app belongs to the other camp, sending only via Meta's own Cloud API or the Indian provider MSG91. Each campaign uses wording checked before release, and it lands only with buyers who said yes, whether that is a retailer from Siliguri or a family in Bhowanipore.
Kolkata is a city where commerce already runs on chat. Burrabazar wholesalers confirm bales and rates over WhatsApp, sweet shops take Bijoya orders by voice note, and coaching centres near College Street post batch timings to parent groups. The trouble starts when that traffic outgrows one handset. This guide explains what the official route changes, where it is stricter than a phone, what it honestly cannot do in Bengali yet, and what it costs in rupees.
- ₹0entry plan for a Kolkata shop, covering the owner plus four staff
- 3languages the template form offers today, Hindi included, Bengali not
- 100numbers per sending batch, so a long Puja roster can halt and restart
- 20,000buyer rows a single spreadsheet upload can bring in
How do teams from Burrabazar to Salt Lake use the official WhatsApp API?
Kolkata is often described as the commercial and financial hub of eastern and north-eastern India, and the official route follows that geography. In Burrabazar, where the market has drawn more than 50,000 merchants, the work is wholesale: price lists, dispatch notes and payment-due reminders to retailers in other states. Around College Street, a half-mile of bookshops and the coaching centres near them care about enrolment and fee messages. In Salt Lake's Sector V, the largest IT hub in eastern India, product teams mostly want the developer API.
South of the centre the pattern changes again. Gariahat and Ballygunge retailers talk to households, so their best sends are festival collections and order updates, while Park Street restaurants and bakeries announce menus around Christmas and New Year to diners who signed up. Bhowanipore and Shyambazar sweet shops live by the calendar of Poila Boishakh, Puja and Bijoya. A shop judging the best WhatsApp marketing software in Kolkata should want one that handles all these rhythms without needing a different tool for each.
One honest note: there is no KaamGPT office in Kolkata. The company sits in Bengaluru, so setting up the WhatsApp Business API in Kolkata happens remotely: the app opens in any browser, laptop or phone, and template advice and support reach you online and on WhatsApp, which suits a city whose trade already moves through chat.
Why does a Burrabazar shop phone stop coping once Puja orders start?
Picture a cloth wholesaler on Kalakar Street in August. Retailers from across the eastern states want the new Puja designs, so the owner forwards photos from the shop phone, one chat at a time, late into the night. A broadcast list helps a little, yet it reaches only buyers who saved the shop's number, and the munshi who managed the list goes home with the handset. By Mahalaya, half the replies are lost in a scroll of forwarded images and nobody knows who asked for rates.
Moving to a bulk tool that pairs the same handset speeds things up, but it records no consent, checks no wording, and leaves the number exposed if buyers start reporting it. The best WhatsApp marketing software in Kolkata should make the dull, careful parts automatic: whose permission you hold, which wording was approved, who on the team pressed send, and which buyer said stop in April and must not hear from you in October.
- Design photos and rate lists go out from a single handset that leaves the shop every evening with whoever carries it.
- Retailers who never saved your number never see the broadcast, however good the Puja collection is.
- A coaching parent who requested no more messages still receives the admission offer, because that request lived only in one staff member's memory.
- Names and order amounts come through as empty brackets because nobody tested the message on real contact data first.
- When the shop number gets restricted in peak season, there is no provider account or dashboard to show why.
Which Kolkata businesses gain most from Meta-approved templates?
All four are sketches based on how the app really behaves, not accounts of real KaamGPT customers, set in trades anyone from the city will know.
A saree wholesaler supplying retailers from a Burrabazar godown
- The situation
- Every July the owner forwarded hundreds of design photos to upcountry retailers by hand, prices changed mid-thread, and the bookkeeper could never tell which shop had been quoted which rate.
- How KaamGPT fits
- Retailers tagged 'Puja buyer', who opted in on the order form, receive a carousel template written in Hindi with ten design cards. Rate requests come back as quick replies into the shared inbox, two salesmen split chats by assignment, and dispatch notices go separately on the dispatch utility preset.
- What changes
- Design announcements, rate conversations and dispatch news now live in different places, and the bookkeeper can export who was sent what.
A sweet shop in Shyambazar taking festival orders
- The situation
- Bijoya and Poila Boishakh orders for sandesh and rosogolla arrived by call, text and walk-in, and customers rang repeatedly to ask whether their box was ready.
- How KaamGPT fits
- Orders are entered in the CRM, and an 'order ready for pickup' utility template in English goes out when each box is packed. A separate marketing template announces the festival menu, sent only to regulars who agreed to offers.
- What changes
- Fewer chasing calls at the counter, and the festive offer stays out of the chats of people who only wanted their order updates.
A coaching centre near College Street with several batches
- The situation
- Fee reminders, batch changes and admission offers all went to one parent group, and families who had already paid felt nagged.
- How KaamGPT fits
- Fees due go out on the payment-due starter, saved as a utility template and aimed at a CRM filter of students with balances pending. Admission news travels on a marketing template, only to enquiries silent for thirty days. When a parent answers, the centre head's mobile buzzes with a WhatsApp alert.
- What changes
- Paid families stop receiving reminders, and enquiries hear about new batches without the whole roster being messaged.
A packaged-tea brand selling to cafes and corporate buyers
- The situation
- Re-order requests from offices in Salt Lake and Park Street cafes slipped between two salespeople, and nobody could see which buyer had gone quiet.
- How KaamGPT fits
- This season's price list is attached as a PDF to a marketing template, sent to buyers sitting in the 'Wholesale' pipeline stage. Answers drop into the inbox with the buyer's CRM record open alongside, so the salesperson updates the deal stage mid-conversation.
- What changes
- Each re-order conversation sits next to the buyer's record, and quiet accounts can be filtered by last activity for a follow-up.
What does Meta's official WhatsApp route in Kolkata check before a message leaves?
Every item below is in the app today. Several exist mainly to stop an error from reaching a retailer, a parent or a regular customer at all.
Two official gateways, nothing else
Two pipes only: Meta Cloud API, run by Meta itself, and MSG91, the Indian provider. Most Kolkata firms link the number already printed on their bill books by way of Embedded Signup, for which Meta lists KaamGPT as a Tech Provider; others borrow a number KaamGPT owns. On MSG91 we attach the number on your behalf, templates get built inside MSG91's panel, and headers cannot carry media there, so picture-heavy sellers lean towards Cloud.
A review before Meta sees your wording
Before Meta reads a Cloud template, someone at KaamGPT does: category and wording can be corrected at that stage, and then it moves on to Meta. Meta's answer arrives over a webhook; if that ever goes missing, a six-hourly poll catches it, and the Sync control fetches status the moment you ask. A refusal comes with Meta's stated reason, ready for you to fix and send again.
Catalogues that travel as files or cards
The top of a template may hold words alone, a still image saved as JPEG or PNG, a short clip in MP4, or a PDF document. A Kalakar Street wholesaler might attach the full Puja rate sheet as a PDF; a Gariahat showroom might build a carousel instead, two to ten swipeable cards of cotton, silk and printed sarees, each with its own photograph.
Buttons buyers actually tap
Add quick replies such as 'Send rates' or 'Call me', a call button for the shop line, one or two links to your website, or a copy-code button carrying a Poila Boishakh discount code on marketing templates.
Placeholders filled from your records
Where the buyer's name belongs, type {{1}}; where the bill total goes, {{2}}. Link each slot to a field on the contact and give Meta a sample value for review. The form warns about overlong text or a skipped slot number while you are still typing, long before submission.
Thirteen ready templates to adapt
Thirteen starter templates ship with the app. On the utility side: dispatch, GST invoice, booking, POS receipt, feedback, a payment-due nudge and a payment-received note. Then three OTP formats and three ready offers, so a Bhowanipore mishti shop or a tea trader rarely starts on an empty form.
Buyer groups from lists plus CRM rules
Combine saved lists with CRM conditions such as tag, owner, pipeline stage, lifecycle, lead source, date created, or silence for N days; used together, each trims the other. Staff records are skipped unless you include them, and a buyer saved twice still receives one copy.
Reports you can hand to the accountant
Track each run as its count shifts from queued into sent, onward to delivered, read and replied, or off into failed with the commonest error reasons. Each stage can be pulled into a spreadsheet, Excel or CSV, stamped in Indian time, handy for the munshi reconciling who was told about a price change.
How much does the best WhatsApp marketing software in Kolkata cost a month with KaamGPT?
Kolkata quotes often bundle two different costs, so split them before comparing. A KaamGPT subscription covers people, file storage and every app we make. WhatsApp sending is billed on its own: coins you load in advance are debited per message at Meta's price for that category, so a festival offer costs more than a dispatch notice or a login code. The builder totals the coins before you commit. Limits per tier sit on the pricing page.
Free
₹0forever
No card needed
₹0, five people and 512 MB of files: plenty for a mishti shop owner and two counter hands to win approval for an order-ready template.
- Up to 5 employees
- 1,000 emails / month
- WhatsApp messages from the prepaid wallet
- 512 MB storage
- Community support
Starter
₹999/month
or ₹9,590 billed yearly — 20% less
₹999 monthly; 25 seats and 5 GB suit a coaching centre near College Street or a single Gariahat showroom with a few salespeople.
- Up to 25 employees
- 25,000 emails / month
- WhatsApp messages from the prepaid wallet
- 5 GB storage
- Email support
Growth
Recommended₹2,999/month
or ₹28,790 billed yearly — 20% less
₹2,999 monthly brings 100 seats, 25 GB and faster email help, sized for a wholesaler whose salesmen sit in several Burrabazar godowns.
- Up to 100 employees
- 1,50,000 emails / month
- WhatsApp messages from the prepaid wallet
- 25 GB storage
- API access
- Priority email support
Business
₹7,999/month
or ₹76,790 billed yearly — 20% less
₹7,999 monthly opens 500 seats and 100 GB, alongside priority help plus a guided start, for a tea or jute exporter with branches and a busy inbox.
- Up to 500 employees
- 7,50,000 emails / month
- WhatsApp messages from the prepaid wallet
- 100 GB storage
- API access
- Priority support + onboarding
Optional add-ons
- Prepaid WhatsApp walletTop up by UPI before the Puja rush; the builder estimates each run so you know the coins needed in advance.
- Managed digital marketingPrefer to hand the work over? Our managed digital marketing team, from ₹19,999 monthly, plans and runs the campaigns on your behalf.
- Nothing is feature-locked: each tier opens every app, and only seats, storage and the level of support change.
- Starter, Growth and Business each open with 14 free days. Pay for three months and save 10%, six months and save 15%, a year and save 20%.
- No tier comes with a bundle of free WhatsApp sends. Coins leave the wallet as messages go, the wallet is topped up over UPI, and a send costing more than the balance never starts.
- Where the number you connect is your own, Meta can raise its own charges on your business's Meta account as well.
How does a Kolkata business get from a blank workspace to its first approved send?
Sign up and attach a sending number
Make a free workspace; the WhatsApp Business API tile sits on its home screen. Tap it, then either bring over the shop's long-standing number by Embedded Signup or let KaamGPT assign you one. Thereafter the Sending routes view tracks each number's health, and once Meta discloses them, its quality score and messaging tier too.
Bring buyers in with their consent noted
Upload a CSV holding as many as 20,000 rows, or pick people out of the CRM. Bare ten-digit mobiles gain +91 on their own. Include only buyers who agreed to WhatsApp, such as retailers who signed the line on your challan or parents who ticked the box at admission.
Draft the template and wait for the verdict
Pick the category (marketing, utility or authentication), then the language, from English, English (US) or Hindi, then attach a header and any buttons before submitting. Our reviewer reads it ahead of Meta, which gives the final word. Allow a margin before Mahalaya, since a returned template costs another round.
Confirm who gets it and what it costs
Before any send, the recipient preview counts heads using the identical logic the campaign itself applies, so there are no surprises in Puja week. The builder also prices the run in wallet coins, and if your balance plainly falls short it will not start at all.
Send in a slice, then read the report
Release contacts 1 to 500 on Chaturthi and the remainder on Panchami, so replies reach the counter at a speed two people can answer. Sends move in groups of 100; a pause holds the place, temporary failures get three more tries, and a later re-send can target only those that failed.
Is the official API better than a paired phone or a broadcast list for a Kolkata business?
Three routes come up whenever traders weigh up the best WhatsApp marketing software in Kolkata. None is wrong for everyone; they behave differently once volume, staff and seasons enter the picture.
| What matters | KaamGPT WhatsApp Business API | QR-paired browser senders | Broadcast lists on the shop's phone |
|---|---|---|---|
| Route out of the shop | Meta's Cloud API or MSG91, from a number Meta has registered for business use | A shopkeeper's handset, mirrored onto a laptop screen | The handset itself, one list after another |
| Who checks the words | KaamGPT's reviewer first, Meta second, for each template | Nobody | Nobody |
| Who actually receives it | Consenting buyers; refusals on any KaamGPT channel are stripped out | Every number in the uploaded file | Just the buyers who stored your number in their contacts |
| Bengali text | Templates limited to English, English (US) or Hindi; inbox replies can be typed in Bengali | Anything you type | Anything you type |
| Staff control | Rights split between drafting, sending, deleting and exporting | Tied to the phone that is linked | Tied to the phone in someone's pocket |
| Speed limit | Meta's business tier, plus your own cap for each number per day | Throttled on purpose to avoid a ban | As fast as one person can tap |
| Best match | Large, repeat sends to buyers who said yes | A short list of close customers | A few dozen regulars |
The honest verdict. Move to the official API once two or more people handle sends, when Puja swells your volume, or when a buyer may one day ask how you got their number. A few dozen loyal regulars can stay on a broadcast list. If most of your chats are with daily contacts and approvals feel heavy, read about WhatsApp Blast first.
Can you write WhatsApp templates in Bengali on KaamGPT today?
Not today, and a Puja plan should start from that fact. The editor's language menu has three entries: English, English (US) and Hindi. The 2011 census found roughly three in five Kolkata residents with Bengali as first language, over one in five with Hindi, and about one in eight with Urdu. Hindi WhatsApp templates therefore reach a big slice of the trade, notably wholesale buyers from neighbouring states, but there is no way to submit a template in Bengali script.
So what do shops do? Plenty already advertise in English, which most city customers read with ease. Others mix romanised Bengali into an English template, the way people chat anyway; that is a style decision on your side, not a menu option, and Meta judges the template as English all the same. When a customer writes back, your staff may answer in Bengali script for a full day afterwards, because those are typed replies, not templates.
- Utility updates such as order ready or fee due: English usually works across the city.
- Offers aimed at wholesale buyers from Bihar, Jharkhand or Uttar Pradesh: Hindi templates.
- Conversation after a customer writes back: any script your staff type, inside the 24-hour window.
- Declare the language honestly: a template written in Hindi should be submitted as Hindi, not as English.
How should a Durga Puja WhatsApp campaign be planned around approvals and wallet balance?
Durga Puja in Kolkata was added to UNESCO's intangible heritage list in December 2021, and about 3,000 community pujas were counted in the city in 2022. For shops, the season effectively opens weeks before Shashthi, when families start buying clothes, sweets and gifts. A Durga Puja WhatsApp campaign therefore lives or dies on preparation: templates approved in August, audiences tagged by September, wallet recharged by UPI before Mahalaya.
KaamGPT has no option to time a Business API send for some future hour, so somebody at the shop presses the button on the chosen morning. Slices make that workable: send to the first 500 regulars on Panchami, read the replies, and release everyone else next day. Should the wallet empty partway, sending simply stops at that name, and after a UPI top-up it carries on from there instead of starting over.
- Submit Puja templates at least two weeks ahead, leaving room for one round of edits.
- Keep the Bijoya greeting and the discount offer as separate templates; a greeting with a price inside is marketing.
- Compare the coin estimate on the campaign screen with your wallet before the busiest days, not during them.
- Re-send only to failed recipients instead of repeating the whole run.
What do Meta's opt-in rules and messaging limits mean for a wholesale buyer list?
Meta's opt-in guidance asks businesses to collect clear agreement that a person wants WhatsApp messages from them, naming the business and the kind of message. A Burrabazar visiting card swapped twenty years ago is not that agreement. A line on the order book, a checkbox on a web form, or a buyer's own message asking for rates are much stronger records, and KaamGPT lets you tag contacts by source so the trail is visible later.
Meta also limits how many different people your business can message with templates over any rolling 24 hours, and raises that ceiling while quality stays good. On top of Meta's ceiling KaamGPT lets each number carry its own daily maximum, and one workspace may run several numbers with a default chosen. A trader might keep retail offers on one number and dispatch updates on another, so a bad week for one leaves the other untouched.
- Record where each buyer agreed, using tags or lead source in the CRM.
- Watch the quality rating in Sending routes after every big send.
- Let a STOP, unsubscribe, opt out or cancel reply remove the buyer automatically; do not re-add them by hand.
Which Kolkata trades suit template-based WhatsApp messages?
- Textile and saree wholesaleCarousel lookbooks for retail buyers before the Puja season, with dispatch notices on a separate utility template.
- Sweet shops and caterersOrder-ready and pickup updates for festival boxes, plus a festive menu offer only for regulars who agreed.
- Tea traders and packaged-tea brandsPDF rate cards for wholesale buyers, plus re-order reminders to cafe accounts silent for a period you choose.
- Jute goods makersCatalogue PDFs and order confirmations for bag and packaging buyers, with replies tracked in the CRM pipeline.
- Coaching and tuition centresFee-due reminders as utility messages and admission offers to fresh enquiries, never to families already enrolled.
- Clinics and diagnostic labsBooking confirmations and report-ready updates, kept apart from health-package promotions.
- Booksellers and publishersNew-arrival alerts for readers who asked, and stock confirmations for school and college orders.
Why keep Kolkata WhatsApp sends in KaamGPT rather than in a standalone tool?
A stop request counts everywhere
Say a parent unsubscribes from your newsletter, gets marked do-not-contact, or asks an AI calling agent for no more calls: WhatsApp audiences forget them too. A typed STOP, unsubscribe, opt out or cancel works the same way, with nobody needing to remember.
The CRM sits beside every chat
When a retailer writes back, staff can save them into the CRM, shift the deal to its next stage or switch on auto-adding new senders as leads, all without leaving the conversation.
Permissions for a family-run firm
Rights are split: one person may draft campaigns but not delete them, another may send but not export, a third handles templates or contacts. Salesmen can be limited to their assigned chats, so a new hire never walks off with the whole buyer book.
Alerts on the owner's phone
When a buyer messages, a WhatsApp ping can reach up to ten staff phones, which helps when the owner is out at the godown in Posta and the manager is minding the counter.
A chatbot that steps aside
Routine questions like Sunday timings can go to the WhatsApp Chatbot on Meta Cloud numbers, and it falls silent once a human from your shop joins the chat.
An API for developers in Sector V
Keys carry scopes, so a Sector V team can let its own code send a template, push free text to a customer who wrote in within the day, query a message's status, or generate and check one-time codes for a login screen.
- Starting price
- ₹0 Free tier; Starter, Growth and Business cost ₹999, ₹2,999 and ₹7,999 monthly
- Message cost
- Prepaid wallet coins at Meta's per-category rate, recharged by UPI
- Gateways
- Two official routes: Meta Cloud API and MSG91
- Template languages
- Hindi plus two flavours of English; Bengali script is not offered
- Trial
- 14 days on every paid plan
- Office
- Bengaluru only; used online from Kolkata and anywhere else
Where this applies around Kolkata, West Bengal
- Burrabazar
- College Street
- Salt Lake
- Gariahat
- Park Street
- Shyambazar
- Bhowanipore
- Kolkata
- West Bengal
- India
Frequently asked questions
25 answersFor a Burrabazar wholesaler, which tool is the best WhatsApp marketing software in Kolkata?
For a godown sending rate lists and dispatch notes to dozens of upcountry retailers, Kolkata's best WhatsApp marketing software in practice keeps consent on record, uses Meta's official API, and lets several salesmen answer replies together. KaamGPT covers that via Meta Cloud or MSG91, adding PDF or carousel catalogues and one shared inbox for rate enquiries.
Will KaamGPT accept a template written in Bengali script?
No. Only English, English (US) and Hindi are on the language list today, so a Bengali-script template cannot go in for review. Many Kolkata shops write their offers in English, and some sprinkle romanised Bengali words through an English template as a matter of style. Inbox replies typed within 24 hours of a customer's message can be in Bengali.
Are Hindi WhatsApp templates useful for Burrabazar buyers?
Often, yes. A large part of the wholesale trade, including retail buyers who come from neighbouring states, reads Hindi comfortably. Write the template in Hindi, submit it as Hindi, and map {{1}} to the buyer's name. Keep a separate English version if part of your list prefers it.
How early should a Durga Puja WhatsApp campaign be prepared?
Aim to have templates approved at least two weeks before Mahalaya. KaamGPT's reviewer reads each one before Meta does, and a rejection means a round of edits and a fresh submission. Tag your audience and recharge the wallet in September, so the only job left in Puja week is pressing send on the slices you want.
Can I schedule the Puja campaign to send automatically on Saptami morning?
Not inside the app; a Business API campaign cannot be set to fire later, so a person presses send on Saptami itself. Spread the load by sending a slice, say the first 500 regulars after the shutters open and the rest after lunch, and halt or carry on whenever the counter needs a breather.
How much might the best WhatsApp marketing software in Kolkata cost a shop on KaamGPT?
Two bills, best compared separately. For the subscription, a shop pays nothing on Free and then, monthly, ₹999 for Starter, ₹2,999 for Growth or ₹7,999 for Business, each tier with all apps. For sending, Meta's category decides the coin price, coins leave a prepaid wallet, and the campaign screen tallies the total before release. Tier limits are listed on <a href="/pricing">our pricing page</a>.
Is there a free WhatsApp message quota inside any plan?
No. A plan pays for people, storage, support and the full app suite. Messages are charged one by one against wallet coins, recharged over UPI. Because Meta sets prices per category, a promotional Bijoya offer costs more than a sweets-ready alert or a login code.
What if the wallet empties halfway through a Bijoya greeting send?
It halts instead of breaking. Top up over UPI, press resume, and sending picks up at the very next name on the list, so no family is greeted twice. The builder also blocks, before starting, any run your present balance obviously cannot pay for, which prevents most of these mid-way stops.
Can a sweet shop in Shyambazar use it with just two staff?
Yes. Free covers as many as five staff, so an owner and two counter assistants can link a number, win approval for an order-ready template and answer replies together in the inbox. Only messages cost money, drawn from the wallet, and moving to a paid plan later keeps everything in place.
How do coaching centres near College Street avoid nagging parents who have already paid?
Aim fee reminders at a CRM filter, never the full roster. Tag students who still owe fees, save the payment-due starter as a utility template, and send it to that tag alone. Families who have paid simply never enter the audience, and the preview displays the exact head count before anyone presses send.
Do I need to give up my existing shop number?
Not necessarily. Your current business number can be linked through Meta's Embedded Signup, which KaamGPT supports as a Meta Tech Provider. Linking changes how that number sends, so time the switch for a quiet fortnight rather than the Puja rush, or begin on a number borrowed from KaamGPT.
How do the Meta Cloud and MSG91 routes differ for a Kolkata shop?
Both are official, but they differ in depth. On Meta Cloud, KaamGPT checks your template and forwards it to Meta, and headers may hold pictures, video or a PDF. With MSG91, our team adds the number, the template is made in MSG91's dashboard, and header media is not possible. Sellers with photo catalogues usually choose Cloud.
Will a buyer who says STOP be removed automatically?
Yes. If a buyer replies STOP, unsubscribe, opt out or cancel, their number is unsubscribed straight away. Refusals made through other KaamGPT channels also hold: unsubscribing from your emails, a do-not-contact flag on the contact, or telling the AI voice agent not to call again all keep them out of later WhatsApp sends.
Can I import my buyer list from an Excel sheet?
Yes. Save the sheet as a CSV, as many as 20,000 rows, and import it. Plain ten-digit mobiles from West Bengal or anywhere in India get the +91 prefix by default, and repeated numbers merge so each gets one message. Bring in only retailers who said yes to WhatsApp, and tag them by where they agreed so the trail stays clear.
Roughly how long before Meta approves a Puja template?
Nobody can promise a timing; some come back within minutes, others take longer, so never leave festival wording to the eve of Mahalaya. KaamGPT hears Meta's verdict over a webhook, double-checks on a six-hour cycle, and pressing Sync fetches status instantly. When Meta says no, its stated reason sits on the template for you to act on before resubmitting.
Can I send a saree lookbook as a set of pictures?
Yes, through a carousel template with two to ten cards, each carrying an image or video. It must be approved like any other marketing template. Alternatively, put the whole catalogue in a PDF header, which suits wholesale buyers who want to forward a rate sheet to their own staff.
Can several salesmen answer retailers from one number?
Yes. All replies land in one team inbox. A retailer's chat can go to whichever salesman handles that district, carry tags and a star, hold an internal note, then be archived or closed once settled. Roles control whether each person sees the full inbox or just his own chats, and up to ten mobiles can receive a WhatsApp ping whenever a retailer messages.
Does KaamGPT have an office in Kolkata?
No. KaamGPT works from Bengaluru only and keeps nothing local in Kolkata: no branch, no field staff, no site visits. The software opens in any web browser, desktop or mobile, and onboarding and template help reach you online, by phone call and over WhatsApp, the same for a Burrabazar godown as for anyone else.
Can a Salt Lake product team send OTPs through this?
Yes. Issue an API key with suitable scopes and your product can send authentication templates and verify the codes users type. For that category Meta supplies the message text; your developers decide only how long a code lives, anything between 1 and 90 minutes, and what the copy-code button says.
Is there a free trial for the paid plans?
Yes. Fourteen days of free use come with Starter, Growth or Business, while the Free tier never expires. A quarterly commitment saves 10%, half-yearly 15%, yearly 20%. Whatever you choose, the wallet coins that pay for messages are billed on their own.
Can we get a green tick for our Kolkata business?
The verified badge is granted by Meta to eligible businesses, not by any software vendor. On the official API you can request it through Meta's process once your business meets its requirements. Be wary of anyone in the market promising a green tick for a fee.
Does it track which customers clicked the website link?
No; the app does not record link clicks. Reports trace each message to queued, sent, delivered, read, replied or failed, rank the commonest errors, and let you download any stage for Excel or as CSV, in Indian time. To learn who is keen, add a quick-reply such as 'Rates please' and count the taps.
Which other KaamGPT guides compare WhatsApp tools for nearby cities?
Our <a href="/best-whatsapp-marketing-software-in-guwahati">Guwahati guide</a> looks at North-East wholesale and the three Bihu seasons, and the <a href="/best-whatsapp-marketing-software-in-bhubaneswar">Bhubaneswar guide</a> covers Odia-speaking customers and the Rath Yatra period. The same app, plans and wallet apply in all three eastern cities, so only the local playbook changes.
Can I speak to someone at KaamGPT before we sign up?
Yes. The number is +91 79767 82366; call it, or send a WhatsApp if your hands are full at the counter. Whoever picks up works on the Business API product and can talk through Embedded Signup, how template review goes, Hindi wording and wallet costs, and will say plainly if a simpler option suits your Kolkata list better than the official route.
Is the best WhatsApp marketing software in Kolkata the same thing as a bulk sender?
Not on the official route. A bulk sender usually pairs a phone and sends to whatever list you upload. The Business API sends only approved templates to opted-in contacts, with limits Meta sets per business. If you mainly message daily contacts, compare our <a href="/best-bulk-whatsapp-message-service-in-bengaluru">bulk WhatsApp guide</a> before choosing.