Most shortlists of the best WhatsApp marketing tools in Bengaluru lump together two very different kinds of software. Some send from a phone that somebody scanned into a browser; others send through Meta's own WhatsApp Business Platform. KaamGPT's WhatsApp Business API app is firmly the second kind: every campaign travels through the Meta Cloud API or MSG91, using a template Meta has reviewed, and skips anyone who has unsubscribed.
That official route asks more of you before the first send. Templates wait for approval, a new number starts with a ceiling on how many people it can reach in a day, and opt-in has to be genuine rather than assumed. What you get back is a sender WhatsApp recognises instead of merely tolerating, campaigns a whole team can run without passing a handset around, and a clear record of who was messaged, with which wording, and what became of each message.
- ₹0to open a Free workspace; each WhatsApp message is then paid from prepaid wallet coins
- 2official gateways supported: the Meta Cloud API and MSG91
- 13ready-made template presets across utility, OTP and marketing
- 14 daysof trial before Starter, Growth or Business starts billing
Where in Bengaluru do approved templates earn their keep?
Four illustrative scenarios, not accounts of real clients, to show how the app's rules land in situations you will recognise from around the city.
A D2C skincare brand packing orders in Koramangala
- The situation
- Dispatch updates and restock offers were going out from the founder's phone, mixed into one broadcast list, and customers who had asked for fewer promotions still received every launch announcement.
- How KaamGPT fits
- Split the two jobs. The dispatch preset becomes a utility template for shipping news, while launches get their own marketing template. A CRM filter picks buyers tagged with the relevant product line, and anyone the team marked do-not-contact on their customer record is quietly left out.
- What changes
- Shipping news and promotions now travel as clearly separate messages, and the founder's phone is no longer the whole marketing department.
A diagnostic centre with branches in Jayanagar and Malleshwaram
- The situation
- Front-desk staff at both branches were telling patients about health-check packages from personal numbers, with no shared record of who had agreed to promotions and nobody reviewing the wording.
- How KaamGPT fits
- Consent is captured at registration and stored as a contact tag. Front-desk roles can draft campaigns but not send them; the operations manager checks the preview and presses Send. Report-ready alerts stay on a factual utility template, kept well apart from package offers.
- What changes
- Patients hear from one recognisable sender, and every promotional message has passed a second pair of eyes before it goes out.
A residential developer's sales office near Whitefield
- The situation
- A weekend site-visit invitation to every past enquiry at once would bring more callbacks than the sales desk could handle, and many older leads had gone quiet long ago.
- How KaamGPT fits
- The invitation goes out in slices, the first block of the audience on Thursday and the next on Friday, so callbacks arrive at a pace the desk can manage. A no-activity filter targets enquiries that have gone quiet, and employees are excluded by default.
- What changes
- Replies arrive in manageable waves, and nobody on the sales team receives the company's own marketing message.
A coaching institute in HSR Layout teaching in English and Hindi
- The situation
- Parents wanted batch reminders in Hindi, fee-due notices were typed by hand every month, and one mis-numbered placeholder once produced a message with a blank where the student's name belonged.
- How KaamGPT fits
- Each message gets an English and a Hindi template, because name and language together identify a template. The payment-due preset becomes the monthly fee notice, and the editor's gap warning catches a skipped placeholder before anything is submitted.
- What changes
- Parents receive reminders in the language they chose, and blanks where a name belongs stop reaching families.
- Starting price
- ₹0 on Free and ₹999 a month on Starter; messages paid from prepaid wallet coins
- Trial
- Fourteen days on every paid tier
- Official gateways
- Meta Cloud API (your own number by Embedded Signup, or a KaamGPT number) and MSG91
- Templates
- Marketing, utility and authentication in English, English (US) and Hindi
- Works with
- KaamGPT CRM audiences, WhatsApp Blast contacts and the prepaid wallet
- Access
- Browser-based on laptop and mobile, with phone and WhatsApp buttons throughout the site
What should the best WhatsApp marketing tools in Bengaluru check before a single message leaves?
Each of these capabilities is live in the app today, and most of them exist to stop a mistake before a customer ever sees it.
Meta Cloud API or MSG91 gateways
Campaigns travel through one of two official gateways: the Meta Cloud API, which Meta hosts itself, or MSG91, an Indian messaging provider. Link your own number through Meta's Embedded Signup, or send from a KaamGPT number lent to your workspace; MSG91 numbers are added by the KaamGPT team. The overview's Sending routes list shows each number's health and daily cap, and the sending-number card adds Meta's quality rating and messaging tier whenever Meta reports them.
Template editor with live preview
Write the body, choose marketing, utility or authentication, and pick English, English (US) or Hindi. Add an image, video or PDF header, quick-reply, website, call or copy-code buttons, or build a carousel of two to ten cards. Numbered placeholders such as {{1}} and {{2}} carry sample values for review, and the editor flags character limits and skipped digits as you type, because a skipped number arrives as a blank.
Approval states you can see
Submitting sends a draft to a KaamGPT reviewer first, who may correct the wording or category before it goes on to Meta. Approved and pending templates are locked, because their wording is what Meta signed off. Meta's decision arrives by webhook, a check every six hours catches anything missed, and a Sync button asks on demand. A rejected template shows Meta's reason and stays editable, so you fix the exact problem and resubmit.
Thirteen presets to start from
A built-in library holds thirteen ready-made templates: POS receipts, GST invoices, payment confirmations, booking and dispatch updates, payment-due reminders and feedback requests on the utility side; three OTP formats for authentication; and three offer formats for marketing. Load one, rewrite it in your own voice, then submit it as your own template.
Audiences drawn from your CRM
Pick saved contact lists, or describe customers instead: everyone tagged VIP with no activity in 90 days, a pipeline stage or a contact type. When you use both, each narrows the other rather than adding people. In a customer filter, colleagues saved as employees stay excluded until someone adds them on purpose.
Opt-outs checked before every send
Before anything queues, the audience drops contacts marked unsubscribed, including anyone who replied STOP to a Meta Cloud number, and anyone marked do-not-contact on their customer record, a refusal that stops email campaigns too. Duplicate numbers collapse to one message. The recipient count shown while you build the campaign comes from the same rule the sender uses, so the number you approve is the number that goes.
Send in slices, pause, resume
Send to one slice of the audience, say contacts 1 to 500 today and the rest tomorrow, to match what your team can answer. A running campaign pauses at the next batch and resumes without re-sending to anyone already reached. The builder shows what a run will cost, and Send refuses one the wallet cannot cover; if coins run out partway, the campaign pauses with a note instead of failing, and Resume finishes it after a recharge.
Permissions that split drafting from sending
Roles decide who may create, edit, send and delete campaigns, who may manage templates, and who may export reports. A marketing executive can draft Friday's offer while only the manager can press Send. Deleting a running campaign is refused until it has been paused, so nobody removes a send halfway through by accident.
How does a template become a message on a customer's phone?
Connect a sending number
Sign up, open WhatsApp Business API, and link your own number through Meta's Embedded Signup, or start on a KaamGPT number lent to your workspace; MSG91 numbers are added by the KaamGPT team. The overview's launch checklist ticks off the number, an approved template and an opted-in audience as each one becomes ready.
Draft and submit templates
Start from a preset or a blank editor, fill in sample values, then submit. A KaamGPT reviewer looks first, then Meta reviews on its own timeline; the status updates inside the app, and a rejection arrives with a reason you can act on rather than a bare error code. On MSG91, templates are made in the MSG91 panel instead.
Import opted-in contacts
Upload contacts as CSV, capped at 20,000 rows per file. Numbers are normalised with the 91 country code by default, and any row lacking a valid number, or repeating an earlier one, is skipped and listed with its reason, so you know exactly what did not come across.
Map placeholders, choose audience
Pick an approved template, since nothing else is offered, then tell each placeholder which contact field fills it. Choose lists or a CRM filter, optionally a slice, and read the exact recipient count and the wallet cost before creating the draft campaign.
Send, watch, adjust
Press Send once the draft looks right. The campaign queues, goes out in batches and shows its progress as it runs. Pause if replies pile up in the team inbox, resume when staff are ready, and keep the wallet topped up so a long send never stalls halfway.
Why run official WhatsApp campaigns inside KaamGPT rather than a separate dashboard?
One refusal, honoured by both campaign apps
A do-not-contact mark on a customer record removes that person from WhatsApp and email audiences at once, and a STOP reply or a stop told to the WhatsApp chatbot keeps them out of future WhatsApp sends. A standalone sender cannot see a refusal recorded in your CRM.
Customers already live in CRM
Audiences come from the same customer records your sales team updates, filtered by tag, stage, type or inactivity, instead of a spreadsheet exported last quarter and already out of date.
One contact book with Blast
The Business API app and WhatsApp Blast read the same contact book, so a number imported once is available to both routes, and switching between them never means maintaining two lists.
Rupee plans beside your other apps
100+ Indian companies already run on KaamGPT, and its plans are priced in rupees. The same subscription covers email marketing, attendance and billing, so WhatsApp campaigns sit beside the rest of the business rather than on yet another invoice.
Your lists leave when you do
Contacts export as CSV and templates as a JSON bundle whenever you like. What you build here stays yours, in formats another tool can read, and an imported template bundle lands as drafts ready to resubmit.
Credentials stay on the server
Gateway credentials are stored encrypted and never returned to the browser, and each workspace's contacts, templates and campaigns are kept separate by company. Staff see only what their role allows.
What does the official WhatsApp Business API cost on KaamGPT, plan by plan?
Price comparisons between the best WhatsApp marketing tools in Bengaluru only work like for like, so here is the full picture. The WhatsApp Business API app comes with every KaamGPT plan, and tiers differ in employees, storage and support rather than WhatsApp features. Messages are paid from prepaid wallet coins at a rate that depends on the template's category, shown in the campaign builder before you send. Any paid tier can be tried free for fourteen days, and the KaamGPT pricing page sets the plans side by side.
Free
₹0forever
No card needed
Costs nothing for up to five employees, with 512 MB of storage and community support: room to get a first template approved and pilot it with loyal regulars, paying only for the messages you send.
- Up to 5 employees
- 1,000 emails / month
- WhatsApp messages from the prepaid wallet
- 512 MB storage
- Community support
Starter
₹999/month
or ₹9,590 billed yearly — 20% less
₹999 a month for up to 25 employees, 5 GB of storage and email support, a comfortable fit for one shop or clinic sending a weekly offer and routine updates to an opted-in list.
- Up to 25 employees
- 25,000 emails / month
- WhatsApp messages from the prepaid wallet
- 5 GB storage
- Email support
Growth
Recommended₹2,999/month
or ₹28,790 billed yearly — 20% less
₹2,999 a month covers up to 100 employees, 25 GB and priority email support, for brands running several templates a week across branches or product lines.
- Up to 100 employees
- 1,50,000 emails / month
- WhatsApp messages from the prepaid wallet
- 25 GB storage
- API access
- Priority email support
Business
₹7,999/month
or ₹76,790 billed yearly — 20% less
₹7,999 monthly for up to 500 employees, 100 GB, priority support and guided onboarding, suited to high-volume senders who want help with the set-up.
- Up to 500 employees
- 7,50,000 emails / month
- WhatsApp messages from the prepaid wallet
- 100 GB storage
- API access
- Priority support + onboarding
Optional add-ons
- Prepaid wallet coinsRecharged by UPI and spent per message at a rate tied to the template's category; after a recharge, Resume picks a paused campaign up exactly where it stopped.
- Managed Digital MarketingPrefer someone to plan and run campaigns for you? The Digital Marketing service starts from ₹19,999 a month.
- Plan prices are quoted in Indian rupees, and checkout displays the exact amount payable. Committing for a quarter trims 10% from the monthly price, six months trims 15%, and a full year trims 20%.
- With the wallet switched on, as it is by default, plans carry no monthly WhatsApp message allowance: every message is paid in coins, and a marketing message costs more than a utility or authentication one.
- The campaign builder shows the cost before you send, and Send refuses a run the balance cannot cover; if coins run out mid-send, the campaign pauses rather than failing.
- If you connect your own number through Embedded Signup, Meta may also bill its own charges to your Meta business account, separately from the KaamGPT wallet.
Which WhatsApp route fits: official API, a paired phone, or broadcast lists?
Three routes turn up whenever people compare the best WhatsApp marketing tools in Bengaluru, and each is right for someone. This is about how they behave, not which vendor is cheapest.
| What matters | KaamGPT WhatsApp Business API | Tools that pair a phone by QR code | Broadcast lists on the Business app |
|---|---|---|---|
| Sending route | Meta Cloud API or MSG91, on a number registered to the WhatsApp Business Platform | A linked personal or Business-app number, driven through a browser session | The handset itself, one list at a time |
| Template approval | Required: Meta reviews every template before its first use | Not required | Not required |
| Who can be reached | Subscribed contacts, minus WhatsApp opt-outs and anyone marked do-not-contact | Whoever is on the uploaded list | Contacts who stored your number in their phone |
| Verified badge | An Official Business Account can be requested from Meta once eligible | Not available on this route | Through Meta's own programmes, not the list |
| Team access | Roles decide who drafts, sends, deletes and exports | Tied to whoever controls the linked phone | Only the person holding the phone |
| Sending pace | Set by Meta's messaging limit for the number and its own daily cap in KaamGPT | Kept deliberately slow to protect the number | Manual, list by list |
| Best for | Repeatable, higher-volume messages to people who opted in | Small groups who already message you | A few dozen regulars |
The honest verdict. Pick the official API when volume is growing, when more than one person runs campaigns, or when you need to show where consent came from. If approvals feel too slow for customers already talking to you, sending from your own paired number with WhatsApp Blast is the honest alternative, with its own risks. With no number at all, WhatsApp Bulk lets the platform send for you.
What does Meta look at before approving a WhatsApp marketing template?
Meta sorts every template into marketing, utility or authentication, and the category changes both what Meta charges and the rules that apply. Utility means something the customer is waiting for: a receipt, a dispatch notice, a booking confirmation. The moment a utility template slips in a discount, it no longer describes itself honestly, and that mismatch is worth catching before you press submit.
Approval is not the end of the review. According to Meta's template documentation, quality ratings reflect usage, customer feedback and engagement, and a template that collects blocks or reports can be paused or disabled. Approved WhatsApp templates are therefore not a licence to message anyone about anything; they are wording Meta has accepted, sent to people who expect to receive it.
- Name your business in the body, not only in the display name, so the message makes sense in a crowded chat list.
- Give each template one job and one call to action; a message that tries to sell, remind and survey tends to do none of them well.
- Put an opt-out line in the footer, which is exactly what the editor's 60-character footer is there for.
- Keep Hindi and English as separate templates, since name and language together form a template's identity and neither can change later.
- Number placeholders {{1}}, {{2}}, {{3}} without gaps, and map each to a contact field that is actually filled in for your list.
How should a Bengaluru business collect WhatsApp opt-in it can defend later?
Meta's opt-in guidance is short and strict. Tell people the name of the business they are agreeing to hear from, and make it plain that they are agreeing to WhatsApp messages. Meta accepts opt-in collected through a website, SMS, an IVR phone flow, or in person and on paper, and it expects businesses to explain how to opt out and to honour those requests.
In practice, record where each opt-in came from. A tag such as qr-counter or website-checkout on the contact costs nothing and answers the question months later. India's 2023 data protection law, the DPDP Act, makes a consent trail more valuable, not less. Inside KaamGPT, a STOP reply or a do-not-contact mark on the customer record removes the person from every future WhatsApp audience automatically, which is the half of consent most spreadsheets forget.
- Print the business name beside the QR code or checkbox, not only the WhatsApp logo.
- Import only contacts with a known opt-in source; mark the rest unsubscribed rather than deleting them, so the refusal is remembered.
- Use bulk actions to tag, move or blacklist groups of contacts when a campaign surfaces complaints.
How does a new API number earn higher limits and a verified badge?
Start with Meta's own ceiling. Its messaging-limits documentation counts the unique people a business reaches outside a customer service window in a rolling 24 hours. New business portfolios begin at 250, and higher tiers of 2,000, 10,000, 100,000 and unlimited follow business verification or sustained high-quality sending. Plan the first campaigns around that ceiling rather than around your whole list.
The WhatsApp green tick that people still search for is now a blue checkmark on Official Business Accounts. Meta grants it on request through WhatsApp Manager to businesses that have completed business verification, enabled two-step verification, kept to the messaging policy, had a display name approved and been on the platform for at least 30 days. Software can get you ready for that request; it cannot decide it.
Meanwhile, watch four signals in KaamGPT: how long templates sit in pending, the failure rate and top errors in each report, whether the unsubscribed total on the dashboard climbs after each send, and how many replies reach the team inbox. A rising failure rate often points to bad numbers in an import; a jump in opt-outs points to the wording or the audience, not the gateway. Those signals, more than raw send counts, are how the best WhatsApp marketing tools in Bengaluru should be judged.
Which Bengaluru sectors suit template-based WhatsApp campaigns?
- Clinics & diagnosticsAppointment confirmations and report-ready alerts as utility templates, with health-package offers kept separate and sent only to patients who agreed.
- D2C & e-commerce brandsDispatch notices, payment confirmations and restock alerts, with CRM tags deciding which buyers hear about which product launch.
- Real estate developersSite-visit invitations sent in slices so the sales desk keeps up, with quiet enquiries picked out by an inactivity filter.
- Coaching & educationBatch reminders and fee-due notices in English or Hindi, with parents' opt-in captured on the admission form.
- Restaurants & cloud kitchensTable-booking confirmations and weekend offers to diners who opted in at the counter or by scanning a QR code.
- Retail & jewelleryFestival offers and GST invoice messages sent from one recognisable business number instead of a salesperson's own phone.
- Lenders & financial servicesPayment-due reminders plus login OTPs on authentication templates, where customers most need to trust who is messaging them.
How do Bengaluru teams from Koramangala to Whitefield use the official WhatsApp API?
Demand looks different across the city. D2C founders in Koramangala and HSR Layout usually arrive with order updates already flowing and want promotions separated from them. Restaurants and boutiques along 100 Feet Road in Indiranagar collect opt-ins at the counter, often through a QR code, and want weekend offers to go only to people who actually asked for them.
Further out, sales offices in Whitefield care most about pacing, since an invitation that makes every enquiry call at once is wasted. In Jayanagar and Malleshwaram, clinics, jewellers and coaching centres serving families tend to ask two things first: can staff draft without sending, and can the message go out in Hindi as well as English.
One honest local limitation: the template editor currently offers English, English (US) and Hindi, not Kannada. Teams who write to customers across Karnataka in Kannada should weigh that before settling on the best WhatsApp marketing tools in Bengaluru for their particular mix of languages. Branches outside the city can compare notes in our national WhatsApp marketing software guide, which covers 49 more Indian cities.
Why does WhatsApp marketing from a shop phone break down as a Bengaluru business grows?
It usually starts well. The owner saves regulars on the counter phone, builds a broadcast list, and Saturday offers bring people in. Then the list outgrows the handset. A broadcast list is delivered only to people who have your number stored, the phone belongs to whichever employee holds it, and the one person who knew which customers asked to stop has since moved on to another job.
Switching to a bulk sender that pairs the same phone fixes reach but not accountability. Nothing records consent, nothing checks the wording before thousands of people read it, and when WhatsApp restricts the number there is no provider account to look at. For a growing business, the best WhatsApp marketing tools in Bengaluru are the ones that make those checks routine instead of heroic.
- Offers leave from one employee's handset, so the message history walks out of the door with them.
- Nobody can show which contacts agreed to promotions, where they agreed, or when.
- A customer who asked to stop still receives the next offer, because the refusal lives in someone's memory instead of on the customer record.
- Placeholders arrive as blanks or stray brackets because no one previewed the message with real contact data.
- Every campaign depends on one phone staying online, charged and unrestricted.
How does KaamGPT compare with spreadsheets or a single-purpose app?
The same job three ways. KaamGPT’s column is from its published plans; the others describe how those setups usually work.
| What you get | KaamGPT | Spreadsheets and chat | A single-purpose app |
|---|---|---|---|
| Price | Plans from ₹999 a month, with a 14-day free trial | Free, or part of an office suite | Its own subscription, priced by the vendor |
| Works with your other tools | One customer list shared by attendance, HR, projects, billing, CRM, WhatsApp and email | Copied between files by hand | Through exports or integrations, where offered |
| On the phone | Android and iPhone apps, and any browser | Spreadsheet and chat apps | Depends on the vendor |
| Getting started | Free sign-up; a specialist can set it up with you on a call | Build and keep up your own sheets | Set up each app on its own |
| Help | Call or WhatsApp +91 79767 82366 | None built in | The vendor’s own support |
What does Indian law say about consent to use a customer’s data?
The consent given by the Data Principal shall be free, specific, informed, unconditional and unambiguous with a clear affirmative action …
Where this applies around Bengaluru, Karnataka
- Whitefield
- Jayanagar
- Malleshwaram
- Koramangala
- Indiranagar
- HSR Layout
- Bengaluru
- Karnataka
- India
Frequently asked questions
23 answersHow much does the WhatsApp Business API app cost in Bengaluru?
The app ships with every KaamGPT plan: Free at ₹0, Starter at ₹999 a month, Growth at ₹2,999 and Business at ₹7,999, which differ in employees, storage and support. Messages are paid separately from a prepaid wallet recharged by UPI, at a rate that varies with the template's category, and the campaign builder shows the cost before you send. The <a href="/pricing">plan comparison</a> lists every tier.
Can we try the official API route before paying anything?
Yes, in two ways. Free has no subscription charge and allows up to five employees, enough to get a template approved and run a small pilot paid for with a modest wallet recharge. Starter, Growth and Business then give you fourteen days to judge them before billing begins. You can <a href="/signup">set up a KaamGPT workspace yourself</a>, no sales call needed.
When could our first official WhatsApp campaign actually go out?
Creating the KaamGPT workspace is immediate, and Embedded Signup links your number from inside the app. The slower parts belong to Meta: business verification if you want higher limits, and template review after a KaamGPT reviewer has checked the wording. Meta's decision arrives by webhook, and the overview's launch checklist shows which of number, approved template and opted-in audience is still missing.
Do I need my own Meta business account to use the official API?
Not necessarily. You can link your own number through Meta's Embedded Signup, which places it under your own Meta business account, or send from a KaamGPT number lent to your workspace; MSG91 numbers are added by the KaamGPT team. If customers should see your own business name, connect your own number, and expect Meta to bill its own charges to that Meta account as well.
Can KaamGPT get my business the WhatsApp green tick?
No software can. The badge many people still call the WhatsApp green tick is now a blue checkmark on Official Business Accounts, and Meta grants it on request through WhatsApp Manager. Its criteria include business verification, two-step verification, following the messaging policy, an approved display name and at least 30 days on the platform. Being on the official API is a prerequisite; the decision stays with Meta.
Why was my WhatsApp template rejected, and what do I do next?
The reason Meta returns is shown on the template itself, and a rejected template stays editable so you can fix exactly that point and resubmit. Typical fixes are moving a promotional message into the marketing category, tightening vague wording, and closing gaps in placeholder numbering. The name and language cannot change, because together they identify the template; for a different name, create a new template.
Can I send a message without an approved template?
Not from the campaign builder. Meta's rules make templates the only way to start a conversation outside the 24-hour customer service window, and KaamGPT refuses to build a campaign on anything unapproved. Inside that window, though, staff can answer a customer who wrote in with free-form text from the team inbox, and the Developer API can send in-window text from your own systems.
What is the difference between this app and WhatsApp Blast?
This app sends Meta-approved templates through the Meta Cloud API or MSG91. <a href="/best-whatsapp-blast-software-in-bengaluru">WhatsApp Blast</a> sends from your own number paired by QR code, needs no template approval, and paces messages slowly to protect that number. Approval rules, costs and failure modes differ, so they are separate apps sharing one contact book. A business can run both: the API for volume, Blast for personal follow-ups.
How does KaamGPT compare with a standalone WhatsApp API dashboard?
A standalone dashboard usually handles sending well but sees only its own list. Among the best WhatsApp marketing tools in Bengaluru, KaamGPT stands out for building audiences from the CRM your sales team updates and for removing anyone marked do-not-contact there. Replies land in a shared team inbox: assign chats, add tags and notes, alert up to ten staff phones, answer with a template after the 24-hour window, and take over when the chatbot steps back.
Which other KaamGPT apps does it work with?
Audiences come from the KaamGPT CRM, filtered by tag, stage, contact type or inactivity, and a CRM panel sits beside every inbox chat. A do-not-contact mark on a customer record is honoured automatically. The contact book is shared with WhatsApp Blast, the WhatsApp Chatbot app answers on the same Meta Cloud numbers, and a Developer API with scoped keys sends templates and OTPs from your own systems.
Who should not use the WhatsApp Business API app?
Skip it if you message a few dozen regulars one to one, if your contacts never opted in, or if every message must go out within the hour without approval. It is also a poor fit when automated two-way conversation is the main need, where the <a href="/best-whatsapp-chatbot-builder-in-bengaluru">WhatsApp chatbot builder</a> belongs, or when Kannada templates are essential today.
Can I send WhatsApp templates in Kannada or Hindi to customers across Karnataka?
Hindi, yes; Kannada, not yet. The template editor offers English, English (US) and Hindi, and each language is a separate template with its own approval, because name and language together identify it. Businesses writing mainly to Kannada-speaking customers elsewhere in Karnataka should factor that in when shortlisting the best WhatsApp marketing tools in Bengaluru for their audience.
Where does our contact data live, and can we take it with us?
Contacts, templates and past campaigns belong to your workspace alone; the database separates them by company, so no other KaamGPT customer can reach them. Gateway credentials are stored encrypted and never sent to the browser. Roles control who can view contacts, send campaigns or export reports, and you can export contacts as CSV and templates as JSON whenever you choose.
What kind of support do I get?
The Free tier leans on community help. Starter adds an email channel to the KaamGPT team, Growth moves your emails up the queue, and Business brings priority handling together with onboarding. Template wording, opt-in design and gateway setup are where new API senders tend to need a hand, and the KaamGPT team can walk you through each of them.
Who can walk us through the app using our own templates?
The KaamGPT team answers +91 79767 82366 on both voice and WhatsApp. Tell us what you send today, roughly how large your opted-in list is, and whether your number is already on the WhatsApp Business Platform; the walkthrough can then use your own templates rather than generic samples.
Can I check or pause a campaign from my mobile?
Yes. Because KaamGPT is browser-based, the WhatsApp Business API screens reshape themselves for a small screen, so approval status, a running campaign's progress and the pause button are all reachable on the move. Drafting templates and mapping placeholders feels easier on a bigger display, but nothing in the flow demands one.
What is involved in switching from our current WhatsApp tool?
Export contacts from the old tool as a CSV with phone, name, email, tags and attributes columns, then bring them in with no more than 20,000 rows per upload; invalid and duplicate numbers are skipped and listed with a reason. Template approval belongs to the WhatsApp account that holds the number, so recreate each template under its exact name and language and submit it, and the app can match Meta's record.
How many WhatsApp messages can a new API number send in a day?
Meta, not KaamGPT, sets that ceiling. Its messaging-limits documentation counts unique people reached outside a customer service window per rolling 24 hours, starting at 250 for new business portfolios and rising through higher tiers after business verification and consistent high-quality sending. Each number in KaamGPT also carries its own daily cap, and the sending-number card shows Meta's tier for it whenever Meta reports one.
What happens if my wallet runs out halfway through a campaign?
The campaign pauses rather than failing. Everyone already reached stays sent, everyone still pending stays pending, and the campaign carries a note saying how many messages are left. Recharge the wallet, press Resume, and it continues from where it stopped without sending anyone a second copy of the message.
How does the app stop people who opted out from receiving offers?
Every audience is filtered at send time, not when the list was built. Contacts marked unsubscribed are excluded, including anyone who replied STOP to a Meta Cloud number, and so is anyone with a do-not-contact flag on their customer record or who told the WhatsApp chatbot to stop. An email unsubscribe alone covers email only. Duplicate numbers are reduced to one message, and the recipient count you see beforehand already reflects all of it.
Can several people in my team work on campaigns with different permissions?
Yes. Separate permissions cover viewing, creating, sending and deleting campaigns, managing templates and contacts, exporting reports, and seeing every inbox chat or only your own plus the unassigned queue. One sensible setup lets executives draft and preview while a manager holds the Send permission, so every promotional message gets a second look before it reaches customers.
Should I choose the Meta Cloud API or MSG91 as my gateway?
Both are official routes and both send only approved templates. The Meta Cloud API is the fuller one: link your own number by Embedded Signup or use a KaamGPT number, then build templates with media headers, buttons and carousels in the KaamGPT editor. MSG91 numbers are added by the KaamGPT team, their templates are made in the MSG91 panel, and KaamGPT fills only their body placeholders, which can suit businesses already using MSG91 for SMS.
What reporting do I see after a WhatsApp campaign goes out?
Each campaign tracks its recipients through queued, sent and failed, plus delivered, read and replied on Meta Cloud numbers, with the top errors listed so a bad import stands out. Any stage's recipients download as Excel or CSV, timed in IST, which makes it easy to follow up with readers who never replied, or to re-send only the failed numbers once they are fixed.