Best AI Voice Calling Software in Bengaluru

AI Calls comes inside every KaamGPT plan rather than as a separate licence. The workspace is ₹0 on Free, then Starter at ₹999 monthly, with Growth and Business at ₹2,999 and ₹7,999, with lower effective rates on quarterly, half-yearly or yearly billing. Starter and Growth include connected minutes each month, and minutes beyond that are charged as call credit at a separately quoted rate. Among contenders for the best AI voice calling software in Bengaluru, that keeps the fixed cost easy to predict.

Yes, in two ways. A Free workspace lets you create and publish one voice agent, write its knowledge and set your calling policy at no cost, though it has no phone number for live calls. On any paid tier, the first 14 days are a trial, which is the practical way to hear real calls on a number before the first payment. Drafting can begin the moment your <a href="/signup">workspace is created</a>.

Writing the agent is usually the quick part: a greeting, a disclosure, instructions and a knowledge source. The steps that take longer sit outside the app, such as getting a phone number allocated to your workspace or connecting your own telephony account and, for promotional calling, completing the registrations your telecom provider requires. Leave time for testing too, and read transcripts of calls to your own phone before any customer hears the agent.

Phone +91 79767 82366 and ask for an AI Calls walkthrough; WhatsApp on that line works too if typing suits you better. Tell us who you call, the purpose of those calls and the language your customers prefer, and we will walk through an agent, the compliance policy screen and a sample transcript with you. Bring any existing call script or FAQ document; it becomes the first draft of the agent.

Yes. Each workspace sets an AI disclosure, by default 'This is an AI-assisted call', and each agent can carry its own opening disclosure. The runtime speaks it before the greeting on every call. The agent is instructed never to omit the disclosure and to honour opt-out requests immediately, and the post-call review checks whether both happened and stores that result with the call's analysis.

KaamGPT will not place a promotional call to a number unless a current DND clearance for it, returned by your authorised lookup provider, is on record, and a 'registered' result automatically suppresses that number for promotional purposes. TRAI treats service and transactional calls differently, and explicit digital consent collected through operator platforms changes the picture again, so confirm your number series and registrations with your telecom provider before launch.

Language is set per agent with a code such as en-IN, hi-IN or kn-IN, and Sarvam is available for both speech recognition and voice; Sarvam's published model documentation lists Kannada among its supported languages. Many Bengaluru callers switch between Kannada, English and Hindi mid-sentence, so test with real speakers before launch and read the transcripts. It can be cleaner to run one agent per language than one agent for everyone.

Not yet. Live transfer exists in the product's data model, but it is switched off on every plan until the telephony provider passes live-transfer certification, so no call depends on a handover that might silently fail. Instead, the agent follows your escalation rule and tells the caller what happens next, and calls ending in a complaint, negative sentiment or a needed follow-up notify teammates who can view calls.

Audio recording is disabled on every plan today, because capture, protected playback, retention and deletion have not yet passed provider certification. What you do get is a turn-by-turn text transcript of what the caller and the agent said, a timeline of call events, and the post-call summary and score. If audio recording is a regulatory requirement for your calls, wait for it rather than working around it.

Transcripts, outcomes and contacts are stored inside your KaamGPT workspace and scoped to your company, and permissions decide which teammates can view calls, run campaigns or change the compliance policy. Telephony credentials are encrypted before storage and never returned by the API. An optional retention baseline deletes transcripts after 90 days and call events after 365, in step with the Digital Personal Data Protection Act's expectation that data is erased once its purpose ends.

It depends on the calls. People win on negotiation, empathy in difficult conversations and live handovers. An agent wins on repeatable calls at odd hours, on applying consent, window and attempt rules without exception, and on leaving a transcript and score behind every conversation. The best AI voice calling software in Bengaluru should take the repetitive first touch off your team, so the telecallers you already have spend their time on callers who need them.

An IVR plays recorded prompts and waits for keypresses, and a robo-dialler plays one message to a whole list. A KaamGPT agent holds a two-way spoken conversation, answers questions from approved knowledge, and writes back a transcript, outcome and commitments. It is also governed per dial rather than per upload: consent, suppression, calling window and attempt limits are checked for each number at the moment it is dialled.

Yes, through the shared customer record. A call contact links to the same customer that invoices, projects, WhatsApp conversations and bookings use, and the call's summary, sentiment and score appear on that customer's page. A withdrawn call consent becomes a voice opt-out on the record. The agent cannot yet write bookings into <a href="/best-appointment-scheduling-software-in-bengaluru">KaamGPT Calendar</a>; it captures the preferred slot as a commitment for your team to confirm.

On Starter, Growth and Business, yes. Settings lets a company connect its own telephony account, and those credentials take over from the platform route for your calls without ever being readable afterwards; a Test button checks the connection. Telnyx and Vonage are supported too. Numbers on your account are added to your workspace by the KaamGPT team within your plan's number limit, and your provider bills its own line and minute charges.

Skip it if the plan is to cold-call bought lists without consent; the policy engine will refuse most of those dials, and it should. It is also the wrong fit today if you need audio recordings for regulatory reasons, a live warm transfer to a colleague, or an agent that updates your own systems mid-call without custom work. If what you lack is people to call, <a href="/best-b2b-lead-generation-agency-in-bengaluru">done-for-you lead generation</a> is the better first step.

Yes. The AI Calls screens are built to work in a phone browser, and the KaamGPT workspace can be added to your home screen like an app. From a phone you can check today's usage against your caps, open a transcript, pause a running campaign or suppress a contact. Long instructions are easier to type at a desk, but nothing in the app demands a computer.

Start with consent, not the list. Add contacts in the Contacts tab with their consent status, beginning with the people you actually plan to call this month, and leave anyone without a record as unknown so the policy engine protects them. Turn your existing call script into instructions and your FAQ into a knowledge source, then run the agent alongside your team for a week and compare transcripts with their notes.

Help scales with the tier: community-level help on Free, email help on Starter, email answered with priority on Growth, and priority support with guided onboarding on Business. Whatever the plan, the most useful thing to send is a transcript that went wrong and the instruction you expected the agent to follow; many fixes turn out to be a clearer sentence in the prompt or a missing fact in the knowledge source.

New calls are refused with a plain message naming the limit that was reached, whether daily, weekly or monthly calls, connected minutes, simultaneous calls or attempts to one number. Nothing is dialled and nothing is charged for a refused call. Daily counters reset at midnight in your workspace timezone, weekly ones on Monday and monthly ones on the first, and the Overview tab shows the exact reset times.

Yes, provided the workspace is on Growth or Business. Settings issues API keys scoped to creating and reading calls, shown once and revocable, and each call request carries an idempotency key so a retry never dials twice. Signed webhooks deliver completed, failed and cancelled events to an HTTPS endpoint you choose, with an HMAC SHA-256 signature your server can verify. Keys work only while API access is enabled for your plan.

Each campaign sets calls per minute, attempts per contact and the minutes to wait between retries, and it never runs more calls at once than your plan allows. On top of that, your compliance policy caps attempts to one number per day and per week, and your plan caps calls to a single number per day. Pausing stops further dials, and cancelling ends the campaign for good.

Connected time beyond the plan's included minutes is charged as call credit per minute, at a rate agreed with KaamGPT rather than published on the pricing page. Before a call starts, enough credit for its maximum length is reserved; when it ends, the unused part goes straight back, and the call's detail page shows its actual charge. A short maximum duration keeps each reservation small.