Jalandhar sells to two very different audiences on WhatsApp: sports shops and academies that buy its footballs, bats and hockey sticks, and Doaba families whose sons and daughters now live in North America, Europe or the Gulf. Whatever you shortlist as best WhatsApp marketing software in Jalandhar must serve both without gambling the firm's number; KaamGPT's official WhatsApp Business API app does it from a Meta-registered line, sends nothing Meta has not passed, and every buyer's answer lands in one shared inbox.
The city's sports-goods trade grew after 1947, when craftsmen from Sialkot resettled here, and the district administration now names Basti Danishmandan, Basti Guzan and Basti Nau as its centres. Alongside it run tanneries and leather finishing, and the city is the largest in Doaba, the region often called the NRI hub of Punjab. This page covers how official WhatsApp handles price lists and samples, overseas phone numbers, Punjabi-speaking customers, the true cost per message, and where a cheaper phone-linked sender falls short.
- ₹0monthly on the Free plan, enough to link a number and test with your own staff
- 318sports items the Indian industry makes, per Jalandhar's district administration
- 10cards at most in a carousel, one per ball, bat or glove model
- 100recipients per sending lot, and you may halt between lots and carry on later
Why does a Jalandhar sports-goods firm outgrow selling from one handset?
Picture a ball maker in Basti Guzan. Retailers in Pune, Kolkata and Guwahati order by WhatsApp, the export agent sends shipment queries on the same chat app, and the proprietor's cousin in Surrey forwards enquiries from British clubs. All of it arrives on one Android phone that also carries family groups. If that handset is dropped in a vat, or the son who answered most chats moves to the leather side of the business, years of buyer history go with it.
The usual fix, a bulk sender that hooks onto that phone through WhatsApp Web, makes things riskier. A personal number pushing a new price list to eight hundred shops in an hour looks like spam to WhatsApp, and a restricted number is the one every customer already has saved. Such tools also mangle overseas numbers, keep no proof of consent, and leave no trace of which retailer saw last season's rates.
- Retailer, exporter and family chats share one phone, so business history is mixed with personal messages.
- A Canadian mobile saved as ten bare digits, without its leading 1, looks Indian to most software and is sent to the wrong country.
- Nobody can prove a sports shop asked for offers, which matters the day one of them complains.
- Leather samples and invoices go out from whichever worker is free, with no copy kept centrally.
- When the season's price list changes, there is no way to tell which buyers still hold the old one.
Which capabilities make best WhatsApp marketing software in Jalandhar safer than phone-linked tools?
Everything listed is available in KaamGPT now, with nothing reserved for a costlier tier. The common thread is control over who gets which message, and proof of it afterwards.
A registered sender, owned or borrowed
Bring the factory's present number onto the platform through Meta's Embedded Signup, available since Meta lists KaamGPT as a Tech Provider, or begin on a KaamGPT-owned line lent to your workspace. Traffic rides either Meta's Cloud API or India's MSG91; there is no third route. Several numbers can coexist, each with its own day limit, which is how WhatsApp for sports goods exporters usually separates domestic and foreign buyers.
Headers that show the product
Open a template with a photograph of a stitched football, a short MP4 of a bat being knocked in, or a PDF of the season's export price sheet. Below the text, add quick-reply chips, a ring-us button, one or two web addresses, or a copyable code on promotional messages. Limits are checked as you type.
Carousels by model or grade
Show buyers a swipeable strip of cards, minimum two and maximum ten, when they should compare: training, match and futsal balls; or grades of finished leather for shoe uppers. Each card holds its own photo or clip, so the retailer sees the whole range without a stack of separate forwards.
Fields that personalise each message
Write {{1}} for the shop owner's name and {{2}} for his city or pending amount, and the values come from each contact record. Meta sees sample values at review, and before sending you can preview the finished text for any individual buyer to catch a blank field.
Audiences that respect the register
Combine a saved retailer list with CRM conditions: the buyer's tag, deal stage, lifecycle, account owner, lead source, creation date, or no activity in the last ninety days. Staff records are excluded by default, and opted-out contacts are removed whatever the filter says.
Sending in measured slices
Release the first 300 academies today and the rest after you have seen the replies. The app works through recipients a hundred at a time, stops when you pause, restarts exactly where it stopped, gives a temporarily failed message three more attempts, and can later resend to the failures alone.
Coin cost before commitment
The wallet holds prepaid coins, and the builder shows what the selected template will cost for the chosen audience before you start. Promotional templates cost more than utility ones, by Meta's rules. Too few coins and the run is declined upfront; coins exhausted midway pause it without losing progress.
Reports a sales manager can use
Every message is logged through its states, queued first, then sent, delivered, read, and finally replied or failed, with error reasons grouped. Export the list for any stage as a spreadsheet in Indian time, such as the overseas contacts whose messages failed because a code was wrong, and fix them before the next send.
What are the steps for a Jalandhar firm, from sign-up to an approved first message?
Choose the number buyers will see
After signing up, decide between bringing the existing line across via Meta's Embedded Signup and using a number KaamGPT provides. For an MSG91 sender, the KaamGPT team does the connection. Exporters often keep a separate number for overseas buyers from day one.
Clean the contact sheet before import
Save the buyer sheet as CSV and upload it, at most twenty thousand rows a go. Indian ten-digit mobiles pick up +91 on their own and repeats merge, but numbers abroad must already carry their country code, such as 1 for Canada or 44 for Britain, or they will be read as Indian.
Draft from a preset or from scratch
Thirteen presets cover receipts, invoices, payment confirmations, bookings, dispatch, payment-due, feedback, OTPs and offers. Adapt the dispatch one for leather samples, or write a new season announcement. For Meta Cloud senders, someone on KaamGPT's review desk reads it before Meta and can recast the text or the category.
Track the decision
Meta's approval or rejection is pushed to the app the moment it is made; should a notice go astray, a six-hourly poll fetches it, and a manual Sync is always available. A rejected draft shows Meta's stated reason, so you can amend it and submit again the same day.
Send, reply and follow up
Select the audience, read the cost, send a first slice, and have the sales desk answer whoever writes back from the inbox. Export those who replied for phone follow-up and the failures for correction, then release the next slice.
Where does official WhatsApp fit in Jalandhar's sports, leather and NRI-linked trades?
Four invented but realistic situations, drawn from the trades Jalandhar is known for. They are not stories of actual KaamGPT clients; each puts one product rule to work.
An inflatable-ball maker in Basti Danishmandan
- The situation
- Sports shops across India were ordering last year's match ball because the only price list they had was a photo forwarded months earlier, and nobody knew which shops had seen the revision.
- How KaamGPT fits
- The new range went out as a promotional carousel with a card for each ball type and a Price list quick reply on every card. Shops that tapped it opened a 24-hour window, so staff answered them from the inbox with the current sheet. Shops were tagged by region and sent one region a day.
- What changes
- Every retailer on the list received the same current rates, and the read report shows which shops opened them and which need a call.
A tannery in the Leather Complex supplying shoe and glove units
- The situation
- Buyers asked again and again whether samples had left, while the accounts clerk separately chased overdue bills from her own phone with no shared record.
- How KaamGPT fits
- A utility template for sample dispatch carries the courier name and docket number in placeholders, and the payment-due preset handles reminders. The clerk's role may send those two, while deleting campaigns and exporting buyers stays with the owner.
- What changes
- Sample and payment messages now sit in one history per buyer, visible to the owner, the clerk and whoever takes the phone call.
A cricket and hockey retailer near Basti Nau
- The situation
- School coaches and academy owners who left their numbers at the billing desk wanted to know when new bats and sticks arrived, but the shop was wary of turning into a nuisance.
- How KaamGPT fits
- Only coaches tagged counter-optin were included. The arrival notice uses an image header and a Call shop button, and anyone who replies STOP or unsubscribe is removed automatically from later sends.
- What changes
- Coaches hear about new stock from the shop's own familiar line, and the few who opt out never hear again by mistake.
A banquet and catering business serving Doaba families
- The situation
- Many bookings are made or approved by relatives living abroad, whose numbers were saved locally without country codes, so messages to them either failed or went to strangers in India.
- How KaamGPT fits
- The contact sheet was corrected so that every overseas number carries its code, and those relatives were tagged by country. Confirmations were built on the booking preset and sent as utility; seasonal menus go only to contacts who opted in.
- What changes
- Relatives abroad receive confirmations they can act on, and Meta's per-country pricing is visible in the cost shown before sending.
Official API, WhatsApp Web bulk tools or the free app: which suits Jalandhar?
Owners comparing tools for best WhatsApp marketing software in Jalandhar tend to see three options pitched as equals. They are not, and the differences show most with overseas contacts and big retailer lists.
| What matters | KaamGPT, official Business API | Bulk tools tied to WhatsApp Web | Free Business app, used by hand |
|---|---|---|---|
| Identity of the sender | A Meta-registered number, yours via Embedded Signup or one assigned by KaamGPT | The owner's personal or Business-app phone | The owner's phone |
| Overseas recipients | Numbers keep the country code you enter; Meta prices by recipient country | Often reformatted or dropped | Works if saved correctly on the phone |
| Approval before sending | Every template is approved by Meta; free text only after the customer writes | No approval, so no protection | No approval |
| Scale | Twenty-thousand-row CSV, lots of 100, slices you control, pause and resume | As fast as one phone dares | Broadcast lists of limited size, only to people who saved you |
| Opt-out handling | A STOP-style reply unsubscribes the buyer from every KaamGPT channel at once | Manual | Manual |
| Shared work | Inbox with assignment, tags, notes and CRM panel; role permissions | Single login | Single phone |
| Paper trail | Stage-wise reports, exportable in Indian time | Patchy | None |
The honest verdict. A small shop with a few loyal customers can stay on the free app. Once you sell to hundreds of retailers, write to relatives in other countries, or need several staff on the same conversations, official sending removes the risk of a blocked number and gives you records. Phone-linked bulk tools trade that safety for speed, and the number they gamble is the one your buyers trust.
How much does official WhatsApp cost a Jalandhar business, tier by tier?
Price checks on the best WhatsApp marketing software in Jalandhar are easier once you see that there are two bills. The plan pays for the KaamGPT workspace and includes every app, with no feature locked behind a higher tier. Each message is then paid for with coins you bought earlier over UPI, at whatever Meta asks for its category and, for overseas numbers, the recipient's country. Compare every tier on the pricing page.
Free
₹0forever
No card needed
Free: ₹0 with room for five people and 512 MB. A small leather or sports unit can connect a number, clear its first templates and try test sends on its own staff.
- Up to 5 employees
- 1,000 emails / month
- WhatsApp messages from the prepaid wallet
- 512 MB storage
- Community support
Starter
₹999/month
or ₹9,590 billed yearly — 20% less
Starter: ₹999 per month, 25 employees and 5 GB. Right for a retailer near Basti Nau or a single-unit exporter with a small office team.
- Up to 25 employees
- 25,000 emails / month
- WhatsApp messages from the prepaid wallet
- 5 GB storage
- Email support
Growth
Recommended₹2,999/month
or ₹28,790 billed yearly — 20% less
Growth: ₹2,999 per month gives 100 staff logins, 25 GB and email support handled ahead of the free queue. Suits a manufacturer whose sales, accounts and dispatch staff all use the inbox.
- Up to 100 employees
- 1,50,000 emails / month
- WhatsApp messages from the prepaid wallet
- 25 GB storage
- API access
- Priority email support
Business
₹7,999/month
or ₹76,790 billed yearly — 20% less
Business: ₹7,999 per month, logins for 500 and 100 GB, with priority help plus onboarding, for larger exporters or groups that run several units.
- Up to 500 employees
- 7,50,000 emails / month
- WhatsApp messages from the prepaid wallet
- 100 GB storage
- API access
- Priority support + onboarding
Optional add-ons
- Coin wallet top-upsRecharge through UPI in any amount you choose; the campaign builder refuses a run you cannot afford and pauses one that runs short partway.
- Digital Marketing, managedPrefer to hand the whole job over? KaamGPT's Digital Marketing service is available from ₹19,999 per month.
- Every paid tier comes with a fortnight's free trial, and paying for a longer period lowers the rate: 10% off quarterly, 15% off half-yearly and 20% off yearly.
- There is no monthly packet of WhatsApp messages inside any plan. Every message comes from the wallet, and promotional ones cost more than those for utility or one-time codes.
- Firms that bring their own number across can also receive Meta's own invoice for some charges, billed to their Meta business account.
How should a Jalandhar business message NRI customers abroad on WhatsApp?
Doaba's ties overseas are a commercial fact as much as a family one: wedding venues, jewellers, property dealers and even schools deal with relatives who decide from North America, Europe or the Gulf. Official WhatsApp reaches those numbers like any other, but two details matter. First, KaamGPT adds +91 to any bare ten-digit number, which is right for Indian mobiles and wrong for a Canadian or American number saved without its leading 1. Enter every foreign number in full international form.
Second, Meta prices business-initiated messages by the recipient's country, so a template to a relative in Toronto may cost a different number of coins from the same template to Phagwara. The campaign builder totals that before you send. Time zones matter too: there is no scheduled send for API campaigns, so a Jalandhar office that wants to catch evenings abroad simply starts that slice at the right local hour. Exported sheets carry Indian time throughout, so office records never mix zones.
- Store overseas numbers with the country code written out: 1 for Canada and the US, 44 for the UK.
- Tag each relative or client abroad by country, so they can be sent their own slice at a sensible hour.
- Ask NRI customers for WhatsApp consent explicitly, just as you would a local customer; living abroad changes nothing in Meta's rules.
- Check the per-run coin total when a list mixes Indian and foreign numbers.
What language options exist for Punjabi-speaking customers in Jalandhar?
In the 2011 census roughly four in five Jalandhar residents named Punjabi as their mother tongue and most of the remainder named Hindi, and the Doabi dialect of Punjabi is spoken across the region. That makes the limitation worth stating plainly. KaamGPT's template editor knows only Hindi and English, the latter in a standard and a US variant. Punjabi in Gurmukhi script is not supported, and neither is any other regional language.
Businesses work around this in different ways. Exporters and leather suppliers mostly write in English, which their buyers across India and abroad already use for orders. Retailers sending to shops in Hindi-speaking states choose Hindi. A local boutique might write an English template with a Punjabi greeting typed in Roman letters, which is a choice of wording that Meta reviews as English, not a Punjabi setting.
- Use English for export price lists, invoices and anything sent to relatives abroad.
- Use Hindi for retailers and academies in Uttar Pradesh, Delhi, Haryana and Rajasthan.
- Keep Roman-script Punjabi short, and never put prices or dates only in that line.
When is a sports-goods message utility, and when does Meta call it marketing?
Meta sorts templates into marketing, utility and authentication, and that label decides both the price and how strictly a draft is judged. A message telling an academy its order of match balls has shipped, with a docket number, is utility. A message announcing the new season's range, or a discount for early orders, is marketing, billed at the higher rate. Authentication covers one-time codes, where Meta fixes the wording and you decide the code's lifetime, as short as a minute or as long as an hour and a half, plus the copy button's wording.
Trying to slip an offer into a utility template rarely works. On Meta Cloud senders, a KaamGPT reviewer looks at each submission before Meta and may reclassify it or tighten the wording, and Meta can still reject it with a reason you will see in the app. Keeping each template to one job, a dispatch note or an offer but not both, is the quickest route to approval.
- Dispatch, payment confirmation, payment-due and invoice messages are natural utility templates.
- New ranges, festival discounts and trade-fair invitations belong under marketing.
- Name the firm in the body text so the message makes sense when a buyer has many suppliers in the same chat list.
Why should a Jalandhar firm keep WhatsApp, CRM and replies together?
Buyers are filtered from real records
Retailers, academies and overseas clients live in the same CRM your sales staff update, so a campaign to academies with no order since last season takes one filter, not an export.
Opt-outs follow the contact
Unsubscribing from your emails, being flagged do-not-contact, or telling an AI calling agent from KaamGPT to stop all take a buyer out of WhatsApp sends too. No one needs to remember a separate suppression list.
Replies handled by the team
Assign each chat, tag it, add notes, star it, archive or resolve it. Staff reply freely within Meta's 24-hour window and use templates after it. Whenever a buyer writes, as many as ten office phones can get a WhatsApp alert.
Roles for owners, clerks and salesmen
Rights are granted piece by piece: seeing, drafting, sending and removing campaigns; looking after templates; editing contacts; exporting reports; and every chat versus only one's own. A family business can let a nephew draft but not send.
A bot for the routine questions
Once your number runs on Meta Cloud, the WhatsApp Chatbot fields standard questions like ball sizes or leather thickness, and it stops responding once a person on your team replies.
An API for order systems
API keys with chosen scopes let your own software dispatch templates or in-window text, query status, and issue or check OTPs, useful for exporters whose order system already knows when a consignment ships.
Which Jalandhar sectors are a natural fit for template messaging?
- Sports goods manufacturingSeason ranges as carousels, price revisions to retailers, and dispatch notices for academy orders.
- Leather and tanneriesSample dispatch alerts, grade availability for shoe and glove units, and payment-due reminders to buyers.
- Sports retailNew bat and stick arrivals for opted-in coaches, with a button that rings the shop counter.
- Banquets, jewellers and wedding servicesBooking confirmations for families, including relatives abroad, and seasonal offers to customers who agreed to receive them.
- Hospitals and diagnostic labsAppointment and report notifications sent under the utility category, never mixed with a promotional campaign.
- Colleges and coachingAdmission reminders and fee notices in English or Hindi for students and parents who registered.
- Property and travel agenciesUpdates to overseas clients with full country codes, and enquiries routed to the right agent in the inbox.
How do Basti Nau, the Leather Complex and Model Town use WhatsApp differently?
The bastis are where the sports trade lives. Units in Basti Danishmandan and Basti Guzan, and the smaller workshops around Basti Sheikh, sell mostly to retailers and distributors elsewhere in India, so their WhatsApp use is dealer price lists, dispatch notes and payment reminders. Basti Nau, which the district administration describes as having one of the biggest sports goods markets, adds a retail side: coaches, schools and academies buying in person and on chat.
The Leather Complex on Kapurthala Road is more business-to-business still, with tanneries supplying finished leather to footwear, glove and sports-goods makers, so most of its WhatsApp traffic is utility. Shops in Model Town and the rest of the city sell to local families, many with relatives abroad, and they gain most from clean country codes and modest, consent-based lists. Put any shortlisted best WhatsApp marketing software in Jalandhar through those three patterns before you commit.
KaamGPT does not have a Jalandhar office; its one office is in Bengaluru, and everything is done through the browser. Firms in neighbouring Ludhiana can compare notes on the Ludhiana guide, which focuses on knitwear and bicycle dealer networks, while hotels and cloth traders may find the Amritsar guide closer to home.
- Starting cost
- ₹0 on Free; Starter ₹999 per month
- Free trial
- Two weeks on any paid plan
- Gateways
- Meta Cloud API or MSG91, and no other
- Overseas numbers
- Supported when saved with country code; bare ten digits get +91
- Template languages
- Hindi, English, English (US); Punjabi script unavailable
- Office
- Bengaluru only; Jalandhar firms use it online
Where this applies around Jalandhar, Punjab
- Basti Nau
- Basti Danishmandan
- Basti Guzan
- Basti Sheikh
- Leather Complex
- Model Town
- Jalandhar
- Punjab
- India
Frequently asked questions
25 answersWhich is best WhatsApp marketing software in Jalandhar for a sports-goods exporter?
Pick a product that sends through the official WhatsApp Business API, so your number is registered with Meta and templates are approved before they go out. KaamGPT does this, adds carousels for product ranges, keeps overseas country codes intact, removes opted-out buyers automatically and lets several staff share one inbox. You can begin on a free plan.
Can we message relatives and clients in Canada or the UK on WhatsApp?
Yes. The official API reaches numbers in other countries, provided the number is saved with its country code, 1 for Canada or 44 for the UK. Ten digits on their own are taken as an Indian mobile and prefixed with +91. Meta charges business-initiated messages according to the recipient's country, and the builder shows the total.
Why did our message to a Canadian number fail or reach the wrong person?
Almost certainly because it was saved as ten digits without the leading 1. KaamGPT treats any ten-digit number as Indian and adds +91, so the message was addressed to an Indian number instead. Correct the contact to full international form, and use the failed-recipients export to find others with the same problem.
Do messages to NRI customers abroad cost more?
They may. Meta sets per-message rates by template category and by the country of the person receiving it, so a marketing template to a number abroad can cost a different amount from the same one sent within India. The campaign builder calculates the coin cost for your exact audience before you start.
Can templates be written in Punjabi for customers in Jalandhar?
No. Template text is limited to Hindi or the two English options, so Gurmukhi Punjabi is not available. Exporters usually write in English, and sellers to north Indian retailers in Hindi. Some local shops add a Punjabi greeting typed in Roman letters to an English template, but that is their wording choice, not a Punjabi language option.
Can our football range go out as a swipeable carousel?
Yes. One carousel can carry anywhere from two to ten cards with an image or video each, so training, match and futsal balls can each have one. It counts as a marketing template and needs Meta's approval before first use, with a KaamGPT review first on Meta Cloud numbers. Clear photos and short card text get through review most easily.
Is a sample dispatch alert a utility template or a marketing template?
A message telling a buyer their leather samples have been sent, with the courier and docket number, counts as utility. Add a line promoting a new grade or a discount and it turns into marketing. Keep the dispatch alert strictly factual, and put any offer in its own marketing template for buyers who opted in.
How do we stop a sports shop from getting further messages?
When the shop writes back STOP, or a phrase such as opt out, cancel or unsubscribe, it is unsubscribed without anyone acting. You can also mark the contact do-not-contact. Either way it is excluded from all later WhatsApp campaigns, and from email and AI calling campaigns too, because the opt-out is stored on the contact.
What does best WhatsApp marketing software in Jalandhar cost each month?
On KaamGPT the monthly fee is nothing on Free, then ₹999 (Starter), ₹2,999 (Growth) or ₹7,999 (Business), all apps included. Messages are extra, paid from a prepaid UPI wallet at Meta's price for the category and destination country. Every paid tier starts with a two-week trial.
Does a KaamGPT plan include free WhatsApp messages each month?
No. Plans pay for the workspace, staff seats, storage and all apps, while every WhatsApp message draws on the coin wallet. If your own number is linked through Embedded Signup, Meta may send some charges to your company's Meta account directly rather than through KaamGPT.
Our coins ran short while messaging retailers. What happens?
The campaign pauses. Recharge through UPI, tap resume, and sending carries on from the next retailer rather than starting again. If the balance is clearly not enough before the run begins, KaamGPT refuses to start it and shows the cost, so you can recharge first.
Can we schedule a send for the evening in Canada?
No. API campaigns in KaamGPT leave the moment someone starts them, and a later time cannot be set. If you want to reach relatives abroad in their evening, tag them by country and start that slice yourself at the right hour in India.
Does KaamGPT show which retailers clicked our website link?
No, links are not click-tracked. Reports show whether each message was queued, sent, delivered, read, responded to or failed, with the main error reasons. To measure interest, use a quick reply such as Price list or Call me, so a tap shows up as a reply you can tally and download.
Can we send 3,000 messages to retailers in one day?
That depends on the messaging limit Meta has assigned to your number, which rises over time as the number keeps good quality. KaamGPT lets you release part of the audience, stop, and continue later, in lots of 100, so a large list can go out over several days without forcing it.
Should we use Meta Cloud or MSG91 for our sports catalogue?
Go with the Meta Cloud API. It supports image, video and PDF headers and carousels, KaamGPT's reviewer step, and the chatbot. MSG91 is also official, but the KaamGPT team has to connect those numbers, and their templates are composed in MSG91's own dashboard without any header media, which does not suit a product catalogue.
Can our accounts clerk send payment reminders but not offers?
Yes. Roles split viewing, drafting, sending and removing campaigns from template work, contact editing and report exports. Give the clerk permission to send, use only the payment-due template, and keep marketing templates and exports with the owner or sales head.
Can several staff reply to buyers from one WhatsApp number?
Yes, through the shared inbox. A chat can be handed to a named person, labelled, noted, starred, archived or closed, with the buyer's CRM details shown next to the conversation. Free-text replies work for 24 hours after the buyer last wrote; after that, staff send an approved template.
Will our number be blocked if we message hundreds of shops?
On the official API the risk comes from quality, not volume alone. If many recipients block or report you, Meta can lower the number's rating and limits. Sending only to shops that agreed, keeping templates relevant and pacing large lists in slices protects the number far better than any phone-linked bulk tool.
Can we get the green verified badge for our export firm?
Only Meta decides that, and no software can grant it. A verified Meta business, a steady display name and a history of welcome messages help over time, and a number you linked yourself through Embedded Signup carries that history with your business.
Does KaamGPT have staff or an office in Jalandhar?
No. KaamGPT operates solely from Bengaluru, with no local team or site visit. You use it in a web browser, and support is by phone, WhatsApp and email. Call +91 79767 82366 for help connecting a number or drafting your first templates.
Can our order software send WhatsApp dispatch notes automatically?
Yes, using KaamGPT's developer API. Create an API key limited to what the integration needs, and your system can send an approved template or in-window text, look up message status, and generate or check OTPs. Many exporters start by sending from the app and connect their system later.
Can a chatbot answer questions about ball sizes and leather grades?
When the sender is a Meta Cloud number, the chatbot app handles questions like these and then hands over: it goes quiet as soon as someone from your team replies. That keeps routine answers fast while making sure a buyer negotiating an order talks to a person.
How do we import our retailer list?
Upload a CSV, twenty thousand rows at most, and map the columns. Indian ten-digit numbers receive +91 and duplicates merge into one contact. Before uploading, add country codes to any overseas numbers and keep only buyers who consented, with a tag noting the source of that consent.
Is a phone-linked bulk sender cheaper for a small Basti Nau shop?
It can look cheaper, but it sends from your own phone without Meta's approval, so the number can be restricted and there is no consent record. A shop with only a few dozen regulars may manage on WhatsApp's free Business app. For hundreds of contacts, official sending is the safer choice.
Can we send an OTP for our customer app over WhatsApp?
Yes. Authentication templates exist for one-time codes; Meta fixes the wording, while you pick how many minutes the code stays valid, up to ninety, and what the copy button says. Three OTP presets are ready, and the developer API has send and verify calls, so your app can use WhatsApp for login codes.